Value Streams
Companies, corporations, organizations, institutions, entities all exist to bring value to its customers, constituents, stakeholders, and owners. To achieve improvement in the value an entity brings to its stakeholders, it must understand its current state of bringing value (the complete stream of processes), develop its expectations of what the processes necessary to increase/improve the value it can bring to its stakeholders (the future state) and identify the changes to processes, programs, policies, procedures, and people (the gap analysis) necessary to achieve the future state. ZCo applies a series of value stream models when conducting business process reviews/analyses. Each becomes a guide to examining the processes of an entity's current state and for developing its future state. The models are valuable when developing the future state since they include industry leading practices. An example set of value streams are shown below for government:
